Guide for Tenants

Finding a property

The first step is to contact us to complete an application form over the phone. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you by email or post as suitable properties become available. It is wise to start looking about a month to 6 weeks before you wish to move, as the nicer properties are viewed and reserved quickly. Our tenancies are granted for a minimum term of 6 months.

Viewings
Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by one of our team, who can give advice and answer any questions you may have.

Reserving the property
Once you have decided on a property, you will need to reserve it by paying a ‘holding deposit’, usually equivalent to one week’s rent. If the landlord declines to grant the tenancy, it will be refunded. However the deposit will be forfeit if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.

References
As a minimum we will require references from your employer (or education Establishment), and a previous or current landlord. We may also require a character reference, and sometimes a guarantor. In addition a credit check will be undertaken. We may use the services of an independent referencing company to obtain and evaluate these references.

Rents
Rents are normally quoted calendar monthly, and payable a month in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account.

Deposit
A security deposit equal to six weeks rent will normally be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be informed of which protection scheme is utilised. The deposit is held to cover any damage incurred, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.

For further information feel free to cal 01254 433239